Category Archives: Dealing with Conflict and Difficult Staff

School conflict is inevitable, but school leaders can do something about it. This book shows how to use the 5 steps of the design-thinking process to address major conflicts in your school.

Learn essential interpersonal skills all school leaders should develop: how to reflect and grow, how to clarify your purpose and focus your work, how to navigate different personalities, and more.

This book helps principals develop a repertoire of skills to confront and manage difficult staff members.